Privacy Policy

Contact details: name, phone, email, delivery or collection address when you give them to us.

Communications: enquiries, wishlists and order details you send via WhatsApp, email or forms.

Technical data: browser type, IP address, device and general site-use logs needed to run and secure the site.

Wishlists on this site are usually stored on your device. We only receive wishlist contents if you send them to us (for example via WhatsApp).

To reply to enquiries, confirm orders, arrange collection or delivery, and handle payment arrangements.

To improve the site, prevent fraud or abuse, and meet legal duties.

With your consent or where the law allows, to send business-related messages. You may ask us to stop promotional messages.

We share data only as needed with service providers who help us operate (for example hosting, messaging tools, couriers), and expect them to handle it carefully.

We may disclose data where required by law or to protect rights and safety.

We do not sell your personal data.

We keep data as needed for business and legal purposes and take reasonable steps to protect it. No internet transmission is fully secure.

Under Hong Kong law you may request access to or correction of your personal data held by us. Email us and we will respond within a reasonable time.

Privacy enquiries: euroshoppingagent@gmail.com